Orders are typically delivered within 3–7 business days, depending on your delivery zone. Once your order is shipped, you’ll receive a confirmation message with tracking details

Delivery fees vary by location and will be shown at checkout before you confirm your order.

Not yet — but we’re working on introducing faster delivery options in the near future!

After your order is confirmed, you’ll receive a message or email with tracking information once it’s dispatched. If you don’t receive it within 3 days, please contact us.

Our delivery partner will attempt to reach you by phone. If delivery isn’t possible, they’ll reschedule your order for another day.

We currently accept Cash on Delivery (COD) only. Other payment options like card or digital wallets will be added soon.

If your order hasn’t been shipped yet, you can contact us within 24 hours of placing it to make changes or cancel. Once it’s dispatched, we can’t modify or cancel it.

Please make sure all your delivery details are filled in correctly. If the issue continues, reach out to our support team and we’ll assist you right away.

For hygiene and safety reasons, we don’t accept returns on opened or used hair products. However, if you receive a wrong or damaged item, contact us within 48 hours and we’ll make it right.

We proudly feature products from LOCKEN, Plumpy Curls, and Curlit, with more amazing local brands joining soon.

Yes! We carry a range of products designed for wavy, curly, and coily hair. Each product includes a description to help you find what fits your curl type best.

Most of our partner brands focus on natural, cruelty-free formulas. You can find product-specific details on each item’s page.

Each product listing includes detailed information about its ingredients, hair type suitability, and benefits. You can also reach out to our team for personalized recommendations.

Absolutely! My Curlture is all about supporting the local curly community — we’re always adding new local vendors and products to help you embrace your curls with confidence.